Privacy Policy

This Privacy Policy explains how Edelwölbe ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please discontinue use of our website and services.

1. Information We Collect

We may collect information in the following categories when you interact with Edelwölbe:

• Account and contact information — such as your name, email address, phone number, and any details you provide when registering, submitting a form, or contacting us.
• Financial and portfolio information — data you voluntarily submit for the purpose of receiving analysis, recommendations, or related services.
• Usage data — information about how you interact with our website, including pages visited, time spent, referring URLs, and general navigation patterns.
• Device and technical data — such as browser type, operating system, IP address, and device identifiers, collected automatically through standard web technologies.
• Communications — records of correspondence between you and Edelwölbe, including support requests and feedback.

2. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries, support requests, and other communications.
• Personalising and improving the content, features, and functionality we offer.
• Analysing usage trends to inform product development and decision-making.
• Sending administrative information, updates, and — where permitted — marketing communications.
• Detecting, investigating, and preventing fraudulent, unauthorised, or illegal activity.
• Complying with applicable legal and regulatory obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to recognise your browser, remember preferences, and gather analytics about site usage. You can usually configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features on our website.

5. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers — third parties who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations.
• Legal compliance — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.
• With your consent — in any other circumstance where you have explicitly agreed to the sharing of your information.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete, destroy, or anonymise it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by us.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your information in a portable format, where applicable.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before fulfilling certain requests.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Edelwölbe. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

11. International Data Transfers

If you access our website or services from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised date, and continued use of our website or services after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page. We will endeavour to respond to legitimate inquiries in a timely manner.